Bulk Order / Wholesale Policy

Bulk-Order Enquiries

For a bulk purchase or wholesale enquiry, email agplas@outlook.com or call +60 11-1326 9047. Please include the product name or SKU, required quantity, delivery location and any timing requirements.

Quotations and Availability

Bulk pricing, minimum quantities, lead times and availability are considered individually. A quotation is valid only for the period stated in it and is subject to stock availability. A quotation does not reserve stock or create an order until we confirm acceptance.

Samples, Payment and Delivery

Any sample, deposit, payment terms, delivery arrangement or special requirement will be stated in the accepted quotation or order confirmation. Bulk orders are delivered under the Shipping Policy unless a written agreement states otherwise.

Changes and Returns

Changes or cancellations must be requested promptly and can be accepted only before fulfilment work has started. Return, refund and exchange requests are assessed under the Refund, Return and Exchange Policy, except where a written bulk-order agreement provides otherwise.